Refund policy

We gladly accept returns and exchanges 
Contact us within: 14 days of delivery 
Ship items back within: 30 days of delivery

 

We don't accept cancellations 
But please contact us if you have any problems with your order.

 

The following items can't be returned or exchanged 
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for: 
Custom or personalized orders 
Digital downloads 
Used temporary tattoos 
Items on sale

 

Conditions of return 
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Return Address: JME Group Limited, PO Box 23, Tuen Mun Central Post Office, Hong Kong
Email: info@ohmytat.com